Your White Glove Experts
Pictured above are Elmer and Richard Purnell in 1979 as they grew from an after school part time business to a full time, full service furniture delivery service...
..Fine Furniture Retailers & Interior Designers Have Trusted Their Home Deliveries to Purnell Furniture Services For Over 30 Years
Smart furniture retailers understand that the sales process is not complete until the home delivery is made. This final step in the sales process can leave a very positive impression on the customer or can sour them on their buying experience. While you may be able to closely monitor your sales staff on the floor it is far more difficult to monitor the teams on your trucks when they leave your loading dock each morning.
Purnell understands the importance of delivering complete customer satisfaction with every furniture delivery. For nearly 30 years furniture retailers, manufacturers and interior designers have trusted us with their customers to make their home deliveries.
The reason we are trusted delivery partners for so many fine furniture companies is because we understand their need for outstanding white glove service with every delivery. Our clients also know our little family secret that we literally grew up in a Northern Virginia furniture store.
When our dad lost the lease on our family furniture store, the Purnell boys started delivering furniture for other retailers while they were in high school. A business born of necessity to help contribute to the family need has grown into a successful furniture services company covering 15 states.
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Services
White Glove Service
Experienced and professional white glove home delivery for furniture retailers, manufacturers, and interior designers.
Furniture Warehousing
Complete furniture warehousing services. We can receive, deluxe, store, and deliver your furniture.
In-Home Warranty Service
One of the most expensive areas of furniture retailing is returns.
By providing in-home warranty repairs and touch ups, retailers can
avoid expensive reverse logistics costs from having to take back a
furniture item. Purnell has experienced craftsmen who can deliver professional
in-home furniture warranty service.
Locations
Service covering 25 States in the region.
Clients
Meet Purnell's valued clients.
Standards of Excellence
See our high standards of service that make Purnell one of America's
leading white glove service for top furniture retailers.
Purnell in the news and on the road at key furniture industry events.
Read the latest issue of the Purnell People newsletter here!
CLICK HERE TO REQUEST MORE INFORMATION ON OUR SERVICES:
Call us at: 800-787-6355 x103
