About Us
Richard Purnell is co-founder and president of Purnell Furniture Services, Inc.
Richard Purnell grew up in a furniture store. There was never a shortage of work for him growing up around the furniture business with his siblings in their family's Northern Virginia furniture store. When his dad lost the lease on their family store, Richard and his brother wanted to pitch in and help with family expenses. Still in high school, they used their dad's old truck and started doing deliveries after school. Local furniture retailers and interior designers gave them a chance, and were happy they did. Their level of customer service won them loyal clients. These clients formed the foundation of a new business that would grow and expand across 17 states.
One of the biggest obstacles for this fledgling enterprise was when Richard's older brother Elmer went off to college. The problem was Richard didn't have his driver's license yet. But, he went out and found an older student to drive the truck until he was old enough to get his license.
Today, Purnell provides a full range of services to furniture retailers,
manufacturers, and interior designers. The company now offers warehousing,
home delivery, and in-home warranty service.
Pictured above are Elmer and Richard Purnell in 1979 as they grew from an after school part time business to a full time, full service furniture delivery service.
The Purnell Story
Serving Interior Designers & Furniture Retailers Since 1979
Three Part Video Series
For the rest of the story, follow THIS LINK to the Purnell History Page.
Our Mission Statement
To exceed the expectations of our Clients, their Customers, our Vendors and ourselves by providing consistently high quality service in an enjoyable and profitable atmosphere.
Services
White Glove Service
Experienced and professional white glove home delivery for furniture
retailers, manufacturers, and interior designers.
Furniture Warehousing
Complete furniture warehousing services. We can receive, deluxe,
store, and deliver your furniture.
In-Home Warranty Service
One of the most expensive areas of furniture retailing is returns.
By providing in-home warranty repairs and touch ups, retailers can
avoid expensive reverse logistics costs from having to take back
a furniture item. Purnell has experienced craftsmen who can deliver
professional in-home furniture warranty service.
Purnell Clients: Click Here
........
Service covering 17 US States along the Eastern Seaboard.
Meet Purnell's valued clients.
Job opportunties at Purnell.
Purnell in the news and on the road at key furniture industry events.
......
Read the latest issue of the Purnell People newsletter here!
Furniture and furniture delivery links to sites that you may find useful.
Standards of Excellence
See our high standards of service that make Purnell one of America's
leading white glove service for top furniture retailers.
Request information on Purnell's furniture delivery service.
Call us at: 800-787-6355 x103
