| | Preparing and deluxing of merchandise that is second to none in the industry. |
| | Beds, china, dining tables, entertainment units, etc. all carefully pre-assembled in our shop before delivery. |
| | Careful inspection and spot-checking of inbound merchandise. |
| | Highest degree of integrity in verifying that quantities, styles, finishes, etc. are correct and accurate. |
| | Clean, damage-free handling and storage. Product is properly stored, providing ready access and continuing protection. |
| | With ample warehouse space, straight trucks and tractor-trailers, we give the client the ability to expand their business. |
| | Our qualified "PROFESSIONAL" team is dedicated to meet you and your customers' needs, from receiving, to warehousing, to prepping, to delivery. |
| | Order scheduling & shipping departments that are experienced, professional and courteous. |
| | Prompt, easily scheduled transfer service of floor samples, to and from store locations. |
| | Customer notification that is 100% accurate. We give all our customers 3-hour time windows, and we hit them 99% of the time. |
| | A clean, well-maintained fleet of trucks; properly equipped. Trucks that a customer is proud to have in front of their home. We offer dedicated trucks with a client's logo if desired. |
| | Delivery performance ratings; we measure our delivery teams performance on an on going basis. |
| | Rapid posting to inventory
of all returns, pick-ups, refusals, etc. Our completion rates are among
the highest in the industry, thereby minimizing excessive "open" and
clearance inventories. |
| | Easy access, and frequent senior level communications,
to discuss ways to improve service, lower costs, special projects,
expansion plans, etc. Our senior managers and executives are always
available, and are constantly communicating with and meeting with our
valued clients. |
| | Fair charges for our services, in many instances lower than, or comparable to, "in house" fulfillment of similar tasks. |
